南区运输公司招聘各岗位员工多名Transport Coordinator

HHTTLL

总部位于南区Eight Mile Plains超十年专业运输公司，由于公司业务逐年扩大，所以需要更多优秀的新人加入！特此招聘 Transport Coordinator 2 人，工作稳定，团队优秀，薪资职位稳步提升。  

Job description：

Key Responsibilities:

• Scheduling and Resource Allocation:
• Plan and allocate daily driver runs efficiently, ensuring optimal use of vehicles and drivers.
• Optimize routes to minimize costs, reduce fuel consumption, and improve delivery times.
• Driver Communication and Support:
• Act as the primary point of contact for drivers, providing clear instructions and timely updates.
• Address driver inquiries, resolve operational issues, and offer support during delays or challenges.
• Customer Service Coordination:
• Collaborate with customer service teams to handle customer inquiries, complaints, and special requests.
• Ensure customer concerns are resolved promptly and professionally.
• Tracking and Monitoring:
• Monitor driver progress in real-time using GPS or fleet management software.
• Ensure drivers adhere to schedules and delivery deadlines.
• Problem-Solving and Contingency Planning:
• Respond to emergencies, such as vehicle breakdowns, accidents, or route disruptions.
• Implement contingency plans to minimize delays and maintain service quality.
• Performance Optimization:
• Analyze fleet operations to identify inefficiencies and areas for improvement.
• Suggest and implement strategies to enhance productivity, reduce costs, and improve customer satisfaction.
• Documentation and Reporting:
• Maintain accurate records of schedules, routes, incidents, and customer interactions.
• Prepare reports on fleet performance, driver adherence, and operational metrics.
• Team Collaboration:
• Work closely with other departments, such as customer service, maintenance, and management, to ensure seamless operations.
• Participate in performance reviews and contribute to team improvement initiatives.
  

Skills and Qualifications:

• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities，with fluency in both written and spoken English and Mandarin being highly important.
• Proficiency in using fleet management software, GPS tracking, and Microsoft Office tools.
• Problem-solving skills and the ability to work under pressure.
• Knowledge of route optimization and logistics planning.
• Attention to detail and a focus on accuracy in documentation.
  

Work Environment:

• Fast-paced and dynamic, requiring quick decision-making and adaptability.
• Involves both desk work (scheduling, documentation) and active communication (with drivers and customers).
  

1. 需要做事认真仔细，有责任心，学习能力强。要有独挡一面的能力。提供培训。
2. 有合法工作签证，长期工作，不请短期。
3. 需有至少一年以上澳洲办公室工作经验。
4. 中英文说写十分流利, 须有澳洲学历。
5. Office软件操作熟练，精通Word, Excel, Outlook.
6. 每周一至五为上班日，8：30-16：30。  

工作内容：

1) 进出口海运货柜运输单证操作，包括和客户，码头，卡车运输的沟通协调。
2) 回复客户邮件以及电话（中英文流利）。
3) 办公室日常事务等




培训期一个月，试用期六个月。



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